Frequently Asked Questions
Product
Are Rushr Products dermatologically tested?
Absolutely! Our products have been tested by dermatologists to make sure they’re gentle, effective, and ready to keep up with your fitness game. No rash decisions here—just skin-loving goodness!
Are Rushr products unisex/Gender Neutral?
Sweat doesn’t care about gender, and neither do we. Rushr products are made for every body that moves, hustles, and pushes limits. So go ahead—grab, apply, and conquer!
Do you test products on animals?
No furry friends were harmed in the making of Rushr.
Are Rushr products safe to use during pregnancy or lactation?
Firstly, congratulations on your new journey! While our products are formulated with safe ingredients, we always recommend checking in with your doc before making any skincare or supplement changes.
How to store Rushr products?
Store Rushr’s products in a cool, dry, and away from direct sunlight and they’ll stay fresh and ready to fuel your skin and body whenever you need them.
Order
How will I know that my order has been successfully placed?
You’ll get an instant order confirmation email as soon as your purchase is locked in! Keep an eye on your inbox and get ready to welcome some Rushr goodness.
What If I receive an incomplete or damaged order?
If your order arrives incomplete or damaged, let us know ASAP! We’ll sprint to fix it and make things right.
Can I cancel my order once I have received confirmation?
Changed your mind? No worries! You can cancel your order before it ships out.
How long will it take to receive my order?
Orders typically reach you in 5-7 days, but we’ll send tracking details so you can stalk your package like a pro.
Payment
What are the payment options available?
We offer secure payment modes through Razor-pay, Paytm, Visa, Mastercard and UPI.
Are there any Shipping charges on purchase?
A shipping charge of Rs.50/- is applicable on all orders below Rs.699/-
Do you have any discounts or promotions?
We offer seasonal discounts and promotions. Be sure to sign up for our newsletter to receive the latest offers!
My payment has been deducted but my order is not confirmed. What should I do?
Don’t worry—just drop us a message with your payment details, and we’ll track it down faster than a sprinter at the finish line. We’ve got you!